Policies

Rescheduling:
To ensure smooth scheduling, kindly provide at least 48 hours' notice for cancellations or rescheduling.

Punctuality:
Please try your best to be on time to your bookings! It avoids clashing with others appointments. To discourage this as much as possible, and ensure our clients who are on time don’t have their sessions pushed back, we charge late fees of 0.75p per minute for clients who arrive later than 14m. If there are any delays, please do send us a text! We may be able to reschedule same-day if you can notify us promptly enough.

Be warned - if you are over 30m late and fail to promptly inform us, expect your appointment to be cancelled.

Opening Times:
Our current standard opening times are Mon-Fri, 10am-6PM. Expect our Sunday service to be £15 higher - unfortunately we are a very small team at the moment! It is our hope this changes in the future!

Things You Should Know:

It's advisable to have regular dental cleanings before teeth whitening for the best possible results.

If you’ve recently underwent a hygienist session with your dentist, wait at least a week after your session to avoid any sensitivity during whitening treatment.

Sensitive Teeth? Try this:

  1. Brush your teeth 5m a day with Sensodyne toothpaste a week leading up to your appointment.

  2. Avoid cold drinks and food before treatment.

  3. Take a tablet of paracetamol 30 minutes before the appointment.

Payment:
We do not require a deposit to secure your appointment. All payments are to be made in cash after your session.

Content Policy:

By agreeing to allow me to take videos and pictures during your appointment, you consent to the use of these media on my social media platforms and promotional materials.

To qualify for our guarantee, you must consent to us taking photos - although you do not have to consent to these pictures being posted on our page to make a claim. This is to ensure that we can realistically prove whether or not you’ve achieved the promised results and ensure any due compensation is given as quickly as possible.

If you prefer not to have your images or videos used in this manner, please inform me beforehand. Your privacy and comfort are our priority and your wishes will always be respected!

Thank you for trusting us with your smile, see you soon!